What can I do if I am not happy with the quality of my order?

It is very important to us that you are delighted with your order. If the products that you receive are defective in any way, we will do whatever we can to resolve the issue. Please contact us and describe the problem.

Ceramic Mug

Microwave safe

Dishwasher safe with a mild detergent.

Stainless Travel Mug

Warning! Do not put in Microwave.

 Hand washing is recommended to maintain the best image quality.

To change your email address connected to your Kodak Moments account:

• Visit KodakMoments.com and login to your account.
• Click on the “Profile” tab.
• Find your email address and update it.
• Click on "Save".

To add more than 20 pages to a Photo Book:

Use the “+” symbol between existing content to insert additional pages.

Kodak Moments Photo Books are currently limited to a maximum of 50 pages.

• Login to your account.
• Click on the ‘Projects’ tab to access your saved projects.
• Select the project that you want to order.
• Click ‘Add to Cart’.
• Click ‘Checkout’.
• Add your contact details.
• Click ‘Next’.
• Add your shipping address.
• Add any promo code that you may have.
• Click ‘Apply’.
• Add your payment information.
• Verify your billing address.
• Then place the order. 

Windows Browsers: 

Chrome 54 + : Recommended

Internet Explorer (11+)

FireFox: Not supported

MAC OS Browsers:

Chrome 54+ : Recommended

Safari 10 + 

FireFox: Not Supported

Note: Android & iOS devices download the Kodak Moments app

Credit cards

We accept the following credit cards:

• American Express
• Discover
• MasterCard
• VISA Card

PayPal

• Payments are accepted using PayPal

Shipping & Handling:

• Delivery times vary by shipping option you choose.
• Below are estimated delivery times by shipping option.
• Each option has an associated cost applied in shopping cart.

Estimated Ship Timelines

• POSTALMAIL:   Arrives in 5-9 business days – Tracking to local post office
• EXPRESS:     Arrives in 5 business days     – Tracking
• RUSH:  Arrives in 4 business days    – Tracking

“Business days” are considered to be Monday through Friday, not including

 holidays or scheduled service interruptions. Please check with your local

 postal service for all observed holidays that may delay receipt of your shipment.

Shipping & Handling:

• Delivery times vary by shipping option you choose.
• Below are estimated delivery times by shipping option.
• Each option has an associated cost applied in shopping cart.

 Estimated Delivery Timelines: 

• Standard:      Arrives in 7-12 business days, tracking to local post office 
• Express:       Arrives in 7 business days, full tracking  
• Expedited:   Arrives in 6 business days, full tracking 

Business days are Monday through Friday, not including Holidays. 

Note: Actual arrival dates by shipping option l will be list on Order Summary page.

Choose the option that best fits your needs.